Select Page

Quality Management

Become a better manager with this ONLINE certificate program.

Register Now

Learn more



    Phone Number

    At a glance

    Program Length: 2 required courses, 8 weeks to 2 years
    Earn a Certificate in Quality Management from the University of Manitoba.

    CPHR ManitobaThe Quality Management program is accredited by CPHR Manitoba. CPHR Manitoba members earn CPHR Continued Professional Development hours for completing courses in this program. Documentation to confirm hours earned is provided by Extended Education at the U of M upon successful completion of each course.

    Learn to manage quality

    Study quality management, and learn how to apply the concepts and theory in any business or organization. Prepare to implement or manage quality programs and thrive as a more knowledgeable manager in any sector including manufacturing, service, non-profit, government, health care, education, and more.


    Achieve success

    Improve any business or organization by applying the concepts and theory of quality management. Learn online from anywhere and add a university credential to your resume to power your career.

    A precise and specific process

    Quality management is about moving people and inventory effectively, identifying and understanding the defects in your system and process, and eliminating those defects. It’s a very precise and specific process, requiring a team effort and a culture change.

    Insights from an instructor

    Quality Management can be applied in any industry
    “Quality is quality. Quality management tools can be applied in any industry. There is a big movement toward quality management in Canada.”

    Concepts can be learned
    “You can understand the concepts of quality management. We can teach you how to do it.”

    It becomes intuitive
    “Once you get the hang of quality management, once you have the culture, it becomes intuitive.”

    It’s rewarding
    “It is very rewarding to build an effective system.”

    Yasser Shaker
    Instructor, Quality Management program

    Textbook for both courses

    Evans, J. R, Lindsay, W.M. (2017). Managing for Quality and Performance Excellence (10th ed). Cengage Learning. ISBN-13: 9781305662544.

    Admission Requirements

    There are no academic prerequisites. If you have not used math or statistics in some time, consider reviewing an introductory math or statistics text prior to the program. If English is not your first language, you must meet university TOEFL requirements with a score of 550 or 213 on the computer-based TOEFL, or IELTS requirements with a score of 6.5.

    To Apply to the Program, complete and submit the Program Application Form

    Check the Plan Ahead Course Schedule

    Plan Ahead Course Schedule
    WinterMGMT 0190Quality Assurance Planning (REQ)
    MGMT 0192Quality Improvement: Principles and Procedures (REQ)
    Spring / SummerMGMT 0190Quality Assurance Planning (Fast-Track Intensive) *Registration in both MGMT 0190 and MGMT 0192 is required to take this option*
    MGMT 0192Quality Improvement: Principles and Procedures (Fast-Track Intensive) *Registration in both MGMT 0190 and MGMT 0192 is required to take this option*
    FallMGMT 0190Quality Assurance Planning (REQ)
    MGMT 0192Quality Improvement: Principles and Procedures (REQ)

    Register ONLINE Now

    1. Select a course and Click "Register" for a course in the term you wish to begin
    2. "Submit" the Registration Form
    3. Pay for the course
    4. For more information, email us NOTE: To register for additional course, return to the program page and repeat the process above.

    Current Offerings