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Quality Management

Quality Management

Quality Management

Put a Keen Eye on a Quality Career

Receive training in the field of quality management, and usher the transition from “quality control” to “quality excellence” for the success of any business or organization.

Hundreds of professionals from around the world have become more effective managers by earning their Quality Management Certificate. You can too. Whether you work in manufacturing, service, non-profit, government, health care, or education, with your QM certificate, you will thrive as a more confident and knowledgeable manager.

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Program Description

as listed in the 2019-2020 Academic Calendar

The Quality Management Certificate is designed for professionals wishing to implement or manage quality assurance and control programs within their organizations. It provides learners with the necessary knowledge and skills to implement effective quality assurance principles and plan and manage quality control processes. This intensive program is beneficial for professionals working in a wide range of sectors – government, education, healthcare, manufacturing, and the service industry.
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Who is the Program for?

The Quality Management Certificate Program is for anyone who works in quality management or is interested in working in this area.

Admission Requirements

Applicants require a high school diploma or must qualify as a mature student. If you have not used math or statistics in some time, consider reviewing an introductory math or statistics text prior to the program. If English is not your first language, you must meet university TOEFL requirements with a score of 550 or 213 on the computer-based TOEFL, or IELTS requirements with a score of 6.5.

Program Length

24 weeks completed in up to 2 years – 2 courses (part time) 72 hours. Courses start in September and January. Or 8 weeks for Fast-Track Quality Management Certificate offered in Spring Term only

Fast Track Program

The spring fast-track Quality Management Certificate is condensed into an 8 week program, requiring 72 contact hours. Registration in both MGMT 0190 and MGMT 0192 courses is mandatory during the spring term. Students who successfully complete both of the required courses in the condensed April – June format earn this credential.

Delivery Method



Each course is $705 and the program total is $1510 (includes $100 application fee)


2 Required Courses

  • MGMT 0190 Quality Assurance Planning
  • MGMT 0192 Quality Improvement: Principles and Procedures


Online Delivery

Online courses are delivered through University of Manitoba’s online learning management system UM Learn.

How long does it take to complete the program?

24 weeks in up to 2 years – 2 courses (part time) 72 contact hours. Or 8 weeks to complete both required courses (fast-track program) 72 contact hours.

Can I just enroll in a single course if I'm not interested in the entire program?

It depends if you are taking the Fast-Track option or not. In the Quality Management Certificate program, yes, you can enroll in just a single course. Completed courses can later be applied towards a Certificate in Quality Management. In the Fast-Track Quality Management Certificate program, no, you must take both courses.

If I need to VW from the Fast-Track program, what happens?

Since registration in both courses is required during the spring fast-track session, the Voluntary Withdrawal (VW) dates for both courses is also the same. A VW from one course results in a VW from both.

Is there a textbook?

You will require one textbook that can be used for both courses:Evans, J. R, Lindsay, W.M. (2017). Managing for Quality and Performance Excellence (10th ed). Cengage Learning. ISBN-13: 9781305662544.



Apply to the Program

1. Fill Out an Application Form

Download and submit a completed Program Application Form.
Program Application Form (PDF)

2. Gather Your Transcripts

Submit official transcripts of the highest level of education you have completed. Student copies or photocopies are not acceptable. Transcripts become the property of University of Manitoba and will not be returned.

3. Submit Your Documents

Submit completed application form and transcripts to: Student and Instructor Services

185 Extended Education Complex University of Manitoba Winnipeg, MB, R3T 2N2 or by email:

Final official transcripts from any university or college attended other than University of Manitoba are required. Student copies or photocopies are not acceptable. Transcripts become the property of University of Manitoba and will not be returned.

4. Register for Your Courses

You can register for courses either online or by email, mail, in person or fax. Register by email, mail, in person or fax Download and submit a completed Course Registration Form
Course Registration Form (PDF) Register online


Register for a Course

You can register for courses either online or by email, mail, in person or fax. Please note, online registration is not supported on iOS (iPhone) and Android phone browsers.

Your Fast-Track Quality Management Certificate courses start in April.

Register Online

*** Course listing unavailable.***

Please choose one of the following options:

Register by email, mail, in person or fax

1. Download and fill out Course Registration Form (PDF) 2. Send your completed form by email, mail, in person or fax to:

Extended Education


185 Extended Education Complex University of Manitoba Winnipeg, MB, Canada R3T 2N2

Phone: +1 204 474-8800 Toll Free: 1 888 216-7011 Fax: +1 204 474-7661 Email:

The Quality Management program is accredited by CPHR Manitoba. CPHR Manitoba members earn CPHR Continued Professional Development hours for completing courses in this program. Documentation to confirm hours earned is provided by Extended Education at the U of M upon successful completion of each course.

“This course allowed me to transition from textbook theory and find ways to apply and integrate quality practices in my workplace.”

Sarah Allaby

Quality Assurance Analyst

Student Quick Start Guide

Important information to help you have a positive experience in Continuing and Professional Studies. (PDF)