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Business Analysis


One of the first ONLINE Business Analysis certificate programs in Canada offered in academic partnership with the International Institute of Business Analysis (IIBA).

Classes start in September.
Registration opens in May.
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At a glance

Built on Business Analysis Book of Knowledge (BABOK) and current industry standards

Designed and taught by experienced business analysts who share methodologies and soft skills

Earn a University of Manitoba certificate AND and the opportunity to earn a IIBA credential


Your opportunity

Be a part of making things better. Learn the skills, knowledge, and tasks of the growing business analysis profession. Earn a certificate from the University of Manitoba, and the opportunity to earn an additional credential from the International Institute of Business Analysis (IIBA). Prepare to take the next step in your career, to becoming a business analyst or applying business analysis tools and techniques in your profession.

Learn the tools and technique of business analysis

Identify business needs and facilitate effective solutions using the tools and techniques of business analysis, with the Business Analysis Book of Knowledge (BABOK) as your textbook, and experienced business analysts to guide you. You’ll emerge with valuable technical and soft skills, much closer to coveted IIBA designation.

Industry skills

Learn the essentials of business analysis, by industry standards. You will build your skills in relevant areas including learning how to work in an Agile project environment, how to adapt your process efficiently as you go, and more. You will enhance both your technical skills and your soft skills including communication, critical thinking, problem solving, and collaboration.

Drive change and create solutions

Today’s business analyst enables change in businesses and organizations, by defining needs and recommending solutions that deliver value to stakeholders. Get ready to join these important professionals. Prepare to make a difference in the business world and transform your career with the potential of business analysis.

Courses

Core Courses

BUAN 0100: Business Analysis Fundamentals
BUAN 0110: Planning & Monitoring
BUAN 0120: Elicitation & Collaboration
BUAN 0130: Requirements Life Cycle Management
BUAN 0140: Strategy & Enterprise Analysis
BUAN 0150: Solution Assessment & Validation
BUAN 0160: Agile Business Analysis
BUAN 0170: Business Case Development Project
MGMT 0520: Excellence in Communication

Elective Courses

BUAN 0180: Business Process Modeling & Improvement
BUAN 0190: Systems Design & Testing
BUAN 0910: Special Topics: Business Analysis IT
BUAN 0920: Special Topics: Indigenous Business
Perspectives & Practices
LDRS 0510: Learning for Leaders in the 21st Century
LDRS 0530: Leading Organizational Change
MGMT 0150: Project Management
MGMT 0110: Organizational Behaviour
MGMT 0122: The Practice of Change Management
MGMT 0130: Canadian Business Law

Meet the consultants

Maureen McVey

Certified Professional Business Analyst Professional (CBAP)
Consultant, Business Analysis program

Over 20 years ago, Maureen McVey decided to make a career change. She found an opportunity to move from sales to working on a software development team.

“They needed someone to manage change. We didn’t use the term business analyst. But that’s how I launched my career,” says the senior business analyst, and consultant for Extended Education at the University of Manitoba’s  Business Analysis program.

“I didn’t know business analyst was my title for quite some time, but I have been a business analyst since 1995.”

Read more about Maureen McVey

IIBA founded
McVey notes that even now, many business analysts, people who perform the tasks of business analysis as described in the Business Analysis Book of Knowledge (BABOK), may not actually be called business analysts. Of course, BABOK did not exist in the early days of her career. There was no formal description of common rules and processes at that time. So she helped to develop an organization and a book of knowledge to guide the profession.

McVey and her colleagues from Canada and around the world founded the International Institute of Business Analysis (IIBA), based in Toronto. It’s the recognized professional and accrediting organization for business analysis with over 30,000 members worldwide.

BABOK is an amazing work, she says. “It’s a wonderful story. It validated what I did for a living. It provided ways to do the work. It identified the skills and techniques, and recognized that business analysis was a very complex and difficult job.”

Business analysis is different from project management, although there are overlapping tasks, she says. “We have a very different view of the world. We care about solutions. The project manager cares about delivering within the budget, on time. Business analysts are finding new ways, new solutions. They are good communicators, good listeners. They shift from considering a broad perspective to looking at the details.”

Every organization needs a business analyst, she says, and everyone is looking for a good one. In February 2018, business analyst made the list of the top 15 in-demand jobs in Canada, as provided by human resource service company Randstad to CTV News.

A rewarding career
It’s a rewarding career option, she says.

“I have travelled the world, worked in a variety of industries, met interesting people, seen how business operates. It makes me happy but it’s not for everyone. You need to be a people person, a communicator. You will be managing a lot of information so you must be organized. You will have to be comfortable with a certain amount of ambiguity, and sometimes, with conflict. People don’t like change.”

The Business Analysis program provides the fundamentals of BABOK skills, tools and techniques. “It’s a good program. Whether or not you end up with the BA title, I think the skills are so useful. Even if you have a different job, it can help you to understand the foundational skills in order to understand the business need for business analysis and justify its value.”

An exciting program
A BA helps to make evidence-based, informed decisions, she says. “The program content is well-structured and focuses on all the right areas. I’m excited about the program. I love the idea of an Indigenous layer. There is a lot of opportunity to provide valuable service with these skills.”

No organization can do without the business analysis skillset, she says. It’s something that can be developed, building on your education and experience. The program is a good start.

“In sales, I was trying to work with a client to solve a problem. That’s what I like to do. In business analysis, I find out how an organization works, collaborate with people, and hopefully see the results. It allows for some creativity. It’s interesting. One day is not like the next.”

For example
Exploring the opportunity to create a centralized analytics centre for a not-for-profit
While she was helping to create the IIBA and the BA guidelines, Maureen McVey volunteered to help an international group of police, law enforcement, legal, and Non-Government Organizations (NGO).  They discussed the opportunity to create a centralized analytics centre for data on human trafficking.

“They wanted to take the data and understand it better. So we identified the stakeholders and pinned down the issues we needed to solve. The first session was held at a summit in Ottawa with 100 people from all over the world. We created a 56-page document expressing the needs of the stakeholders and considered how to engage in order to provide data and security.”

She learned a lot, and had the opportunity to further develop her skills in data management, skills she considered weak at the time.

“It was fascinating stuff. It was rewarding.”

She was not involved in any further development of the project which has since become the Global Resource Epicenter Against Human Trafficking (GREAT).

James Fatoki
Certified Business Analysis Professional (CBAP)
Consultant, Business Analysis program

When an organization has a problem, it can be tempting to guess what the issue is and try to fix it right away. But without appropriate business analysis, a lot of time and money can be wasted on solutions that don’t address the underlying problem.

That’s where business analysis comes in.

“If you know there is a problem, you must ask why,” says James Fatoki, Consultant & Senior Business Analyst for Online Business Systems, and Consultant for Extended Education at the University of Manitoba’s Business Analysis program.

In the language of the business analysis profession, it takes a technique called “root cause analysis”. It’s just one of the processes, each with its own specific tasks, as defined in the Business Analysis Book of Knowledge (BABOK). A business analyst, by definition, performs the tasks of business analysis as defined in BABOK.

Read more about James Fatoki

When an organization has a problem, it can be tempting to guess what the issue is and try to fix it right away. But without appropriate business analysis, a lot of time and money can be wasted on solutions that don’t address the underlying problem.

That’s where business analysis comes in.

“If you know there is a problem, you must ask why,” says James Fatoki, Consultant & Senior Business Analyst for Online Business Systems, and Consultant for Extended Education at the University of Manitoba’s Business Analysis program.

In the language of the business analysis profession, it takes a technique called “root cause analysis”. It’s just one of the processes, each with its own specific tasks, as defined in the Business Analysis Book of Knowledge (BABOK). A business analyst, by definition, performs the tasks of business analysis as defined in BABOK.

Problem solving
“There’s an art and a science to it,” he says, noting how there are specific ways to ask questions and techniques to adopt. “It’s discovering and analyzing information, and providing value to an organization by helping to solve problems.”

Helping organizations to solve problems and overcome challenges is very rewarding, he says. “There is such joy at the end of a project, when you have achieved your goal, applying BA methodologies and tools. The challenges you are able to solve, organizations are so much happier for it. It’s a big deal.”

Originally from Nigeria, Fatoki has also worked in the United Kingdom and Canada. With a background in Engineering and Information Technology (IT), he made his way into business analysis on the job when a project wasn’t going well and its requirements were poorly understood. “I was inquisitive about how to manage it effectively, to succeed and not fail,” he says, of that first opportunity when he stepped into the role in 2009. “There was a need. I have never looked back.”

Opportunity
Today, there is increased awareness of the need for business analysis, and many professionals perform the tasks whether they have the job title of business analyst or not. “We’ve come a long way. Organizations have a better understanding. People are getting more familiar.”

While Fatoki was fortunate to learn the ropes at work, with the guidance and support of coworkers, he says, “Some people might think it’s easy, yeah I can do it. Yes, I am good at what I do. But I had to learn. My learning curve was so steep. It would have been a lot easier with training or formal education.”

That’s why he is excited about the new program.

Experience and learning
The Business Analysis program is like compressing your learning and applying it immediately, he says. “You get experience and learning from a reputable organization, the University of Manitoba, and industry experts. You can take your first degree or experience and apply your transferable skills, go through the program and develop more. It is a good move, to educate yourself.”

Prospects for careers in business analysis are great, he says. “You take your knowledge and experience, layer the program on top, and get to work. The beauty of it is there are so many industries you can plug into. None of your previous knowledge is wasted. I have worked in many industries from IT to financial, insurance and government. There is a good demand out there.”

The program is a good way to get a sense of business analysis and what it is all about, he says.

“It’s a great overview and a good design. It’s about what to do and how to do it.”

Business analysis is about solving problems and providing value, he says. “Helping to solve problems, knowing the value I am providing is the biggest deal for me.”

It’s also a big deal to businesses and organizations because it supports their viability and success.

“Defining issues and problems is critical, whether a business accepts it or not. Without proper business analysis, it simply becomes trial and error. Companies will spend money, suffer financial losses, and lose ground in a competitive market.”

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